We're hiring - apply now!

We help well-known UK organisations — such as government agencies, Allianz, Bupa and Staysure — provide brilliant customer service.

We’re different because our customer service advisors work from home. We think it’s a better way.

Our multi-award winning service team is over 1000 strong and whether it’s a call, email, webchat, text or even a social media post, they’re always ready to help — 24 x 7 x 365.

All our team have full employment contracts that give some flexibility as to when they work and guaranteed hours — because we think that’s only fair. There are definitely no one-sided Zero-Hour contracts or Self-Employment rules that’ll make your life more complicated than it needs to be.

We work for forward thinking businesses in all sectors from healthcare to retail and insurance. We're also ISO accredited and approved by the Financial Conduct Authority to provide financial services.

Find out more below or apply now — we’d love to hear from you.

What you get

Full employment contract

With all the benefits such as holidays, sick pay and more job security. No one-sided Zero-Hour contracts or complicated Self-Employment!

Flexible hours

No more 9 to 5! Choose the work hours that’ll best help you to make time for the other things in your life.

no commuting icon

No commuting

Work 100% from home and say ‘goodbye’ to expensive, stressful and time-consuming commuting (not to mention costly lunches). Hurrah!

Great brands

From leading insurance and healthcare companies to innovative online retailers, there’s something to suit everyone.

Employee Assistance Programme

Support from the experts at Health Assured 24/7 x 365 to help you and your family with everything from stress and relationship problems to legal and tax questions.

What you need


We’re all about brilliant customer service, so if you enjoy helping people you’re in the right place. Self-motivation, discipline and reliability are also a must. As are independence, self-reliance and a willingness to learn as well as keep improving.


To help customers, you’ll need good spoken and written communication skills. You’ll also use your phone and computer every day, so a working knowledge of IT hardware and software is necessary. Previous contact centre experience is a plus.


Once agreed, your hours (20 p/w is the min) will be guaranteed and annualised – i.e. you may work more some weeks than others). You choose when you want to work subject to rules and clients’ requirements. Occasionally, we may need you to change the hours you’ve chosen.


You must work from somewhere in the UK. You’ll need a quiet and secluded room (where you won’t get interrupted), desk and chair. You need to provide your own Windows PC, corded phone with a headset and phone line with good broadband (no WiFi). Don’t worry, we’ll check your IT. Take a look at our PC specs here.


Right now, we’re looking for people who want to join our team and work for some well-known organisations from healthcare to retail and insurance.

Shifts are spread across a seven day working week between 07:00 and 23:00 — some evening and weekend work is a must.

All our roles are home-based.

Although our vacancies have different skill requirements, the application process is the same.

If there’s a particular vacancy you’re interested in, you can let us know on your online application form. We’ll also let you know which role we think would suit you best too.

We're hiring - apply now


We’re not accepting any more job applications at the moment.

We've had a great response to our permanent and temporary roles. And, are putting all our effort into helping everyone that has already applied join our team as soon as possible.

We hope to have more vacancies soon, so do check back with us regularly. In the meantime, feel free to find out more about our home based service advisor roles on this page.

Thanks for your interest, stay safe and we hope to hear from you again soon.

The Sensée recruitment team

Any questions?

Have a look at our FAQs

email us careers@sensee.co.uk