We care about people and we care about contact centres.
That we arrived to the conclusion that home working is the best
solution for both is purely the result of logical reasoning: on
the one hand we have individuals who desire better work / life
balance, on the other hand, an industry that needs more
effective staffing processes and an increased access to quality
staff. The HomeAgent Network is designed to meet these needs.
The HomeAgent Network is the result of years of management
experience in designing, building and managing home working
solutions for contact centres. We know what works, and we know
what fails. Our belief is that for everyone to reap the benefits
of home working, an expert organisation is required to manage
both the needs of the companies it serves and the people it
connects to these companies. The HomeAgent Network is this
organisation.
Our proposition is simple: by connecting contact centres to a
home based workforce available on-demand, we enable our clients
to increase the quality of their service, by giving them
previously unimaginable operational flexibility. We also enable
our clients to better their operation and save on costs. To
HomeAgents, we provide meaningful and flexible working
opportunities to people from all walks of life, but that share a
common need to work from home.